Terms of service
Terms of Service
These Terms of Service govern your use of house-copper.com and any purchases made from House of Copper. By accessing our website, placing an order, or using our services, you agree to be bound by these Terms of Service.
If you do not agree with these terms, please do not use the website or our services.
Online Store Terms
By using this website, you confirm that you are legally able to enter into a binding agreement in your jurisdiction.
You may not use our website, products, or services for any unlawful or unauthorized purpose. You must not violate any applicable laws while using our website.
General Conditions
We reserve the right to refuse service, cancel orders, restrict access, or discontinue services where reasonably necessary, including in cases involving suspected fraud, misuse, payment issues, or violations of these Terms of Service.
We may update, modify, suspend, or discontinue any part of the website or services from time to time.
Product and Store Information
We aim to present product information, descriptions, images, pricing, and availability as clearly as possible. However, errors or omissions may occasionally occur.
Product appearance may vary slightly depending on factors such as screen settings, photography, lighting, and individual product variations.
We reserve the right to correct errors, update information, or change product details, pricing, promotions, or availability without prior notice where permitted by law.
Orders
Placing an order does not guarantee acceptance of that order. We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary.
Reasons may include product availability, payment authorization issues, suspected fraud, incorrect pricing, technical errors, or other circumstances that affect our ability to complete the order.
If an order is cancelled after payment has been processed, an applicable refund will be issued to the original payment method.
Pricing and Payments
Prices displayed on the website are shown in the currency indicated at checkout and may be updated from time to time.
Applicable taxes, shipping charges, discounts, and other fees will be displayed where relevant before you complete your purchase.
You agree to provide current, complete, and accurate billing and payment information when placing an order.
Payments are processed through third-party payment providers. We do not directly store complete payment card details.
Promotions and Discounts
From time to time, House of Copper may offer discounts, promotional codes, bundles, limited-time offers, or other promotional pricing.
Promotional terms may vary and may include specific eligibility requirements, dates, exclusions, or purchase conditions.
Unless otherwise stated, promotional offers cannot be combined and may be changed or withdrawn where permitted by law.
Shipping and Delivery
Shipping times and delivery estimates are provided for general guidance and may vary depending on destination, carrier operations, order volume, or other circumstances outside our control.
Please review our Shipping Policy for more information about order processing, shipping, and delivery.
Returns and Refunds
Returns and refunds are subject to our Return and Refund Policy.
Please review that policy before making a purchase so you understand the applicable return conditions and procedures.
Accuracy of Billing and Account Information
You agree to provide accurate and complete information when placing an order or creating an account.
You are responsible for keeping your information up to date where applicable.
We may contact you if additional information is required to process or verify an order.
Third-Party Tools and Services
Our website may use or provide access to tools, payment services, applications, integrations, or other services operated by third parties.
These third-party services may be subject to their own terms and privacy policies. House of Copper is not responsible for the operation, availability, or practices of third-party services.
Third-Party Links
Our website may contain links to third-party websites for convenience or informational purposes.
We do not control third-party websites and are not responsible for their content, policies, products, services, or practices.
You access third-party websites at your own discretion.
User Content and Communications
If you submit reviews, comments, feedback, suggestions, photographs, or other content to us, you confirm that you have the right to provide that content and that it does not violate the rights of another person or applicable law.
Where permitted by law, you grant House of Copper a non-exclusive, royalty-free right to use, reproduce, display, adapt, or share content you voluntarily submit for purposes connected with operating, promoting, or improving our business and services.
We may remove or decline to publish content that we reasonably consider unlawful, misleading, offensive, infringing, or otherwise inappropriate.
Personal Information
Your submission of personal information through the website is governed by our Privacy Policy.
Prohibited Uses
You may not use the website or its content to:
- Violate applicable laws or regulations
- Infringe intellectual property or other legal rights
- Transmit malicious software or harmful code
- Attempt unauthorized access to the website, systems, or accounts
- Collect or misuse personal information belonging to others
- Interfere with the operation, security, or performance of the website
- Submit fraudulent, deceptive, or misleading information
- Use automated methods to improperly access, scrape, or disrupt the website
Intellectual Property
Unless otherwise stated, the website and its content, including text, graphics, logos, design elements, photographs, and other materials, are owned by or licensed to House of Copper and are protected by applicable intellectual property laws.
You may use the website for personal, non-commercial purposes. You may not reproduce, distribute, modify, sell, or exploit website content without appropriate authorization.
Disclaimer of Warranties
To the extent permitted by applicable law, the website and services are provided on an "as available" basis.
We do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
Nothing in these Terms of Service limits any rights or warranties that cannot legally be excluded under applicable law.
Limitation of Liability
To the fullest extent permitted by applicable law, House of Copper will not be liable for indirect, incidental, special, consequential, or similar losses arising from your use of the website or services where such liability may lawfully be limited.
Nothing in these Terms of Service excludes or limits liability where doing so would be prohibited by applicable law.
Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold House of Copper harmless from claims, damages, losses, liabilities, and reasonable costs arising from your unlawful use of the website, violation of these Terms of Service, or infringement of another person's rights.
Severability
If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
Termination
These Terms of Service remain effective while you use the website or services.
We may restrict or terminate access to the website where reasonably necessary due to misuse, unlawful activity, or a material violation of these terms.
Governing Law
These Terms of Service will be interpreted in accordance with applicable laws of the United States, subject to any mandatory consumer protection rights or other laws that may apply based on your location.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our website, services, business practices, or applicable requirements.
The updated Terms of Service will be posted on this page. Your continued use of the website after an update means that the revised terms will apply to future use, subject to applicable law.
Contact Us
If you have questions about these Terms of Service, please contact:
House of Copper
Email: olivia@house-copper.com
Business Hours: Monday-Friday, 9:00 AM-5:00 PM (ET)
Response Time: We aim to respond within 12 business hours.
